How do I return an item?


Returns Processing Policy
No returns, only exchanges for wrong product shipped or if arrived damaged. For exchanges, please send us a photo for reference within less than 14 days after shipping.  Cardboard Room Dividers are not returnable or exchangeable.

Damaged Items
In the unlikely case you receive a damaged item due to shipping, please keep all the packing materials and call us at 646-342-6374 or email us at urbanaccentsnewyork@gmail.com within 14 days to have the item picked up and to schedule a replacement.


Urban Accents NY@ Desktop USA
1476 Lexington Ave.
New York, NY 10128
Call Us: 646 342 6374