How do I return an item?

We do not accept returns simply because you don't like what you have purchased. If you insist on a return with no exchange, you will be responsible for paying the shipping cost as well as up to 40% restocking fees. You must also have read all the product specifications especially dimensions and usage. The issuing of refunds may take up to 14 business days until final approval and inspection.

Returns Processing Policy
No returns, only exchanges for wrong product shipped or if arrived damaged. For exchanges, please send us a photo for reference within less than 7 days after shipping. Cardboard Room Dividers are not returnable or exchangeable.

Damaged Items

In the unlikely case you receive a damaged item due to shipping, please keep all the packing materials and call us at 1-888-212-3886 or email us at [email protected] within 7 days to have the item picked up and to schedule a replacement.

Urban Accents NY@ Desktop USA
1476 Lexington Ave.
New York, NY 10128
Call Us: 1-888-212-3886